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Kitofy

Contact us

Found a bug, missing a format or a tool, or have an idea how to make the site better? Write to us - we read every message.

Topic

Describe what happened or what you would like to see. Please do not share passwords or other sensitive data.

Only if you would like a reply.

Prefer email? Write to us: support@kitofy.com

What to include in a bug report

The more details, the faster we can reproduce the problem:

  • what you did and what happened instead of the expected result;
  • which tool you used or which formats you converted from and to, and the approximate file size;
  • the text of the error, if one was shown;
  • your browser and device - the "Attach technical details" option adds them automatically.

Please do not send files

The form does not accept attachments, and we do not ask you to send your files: they may contain personal data. If the problem only occurs with a specific file, describe its format, size and where it came from (for example, "HEIC photo from iPhone 15").

Before you write

Answers to common questions about size limits, quality, transparency and supported formats are collected on the FAQ page.